Shipping Policy

We provide fast, secure and fully tracked shipping across the United Kingdom. Every order is dispatched with care and delivered through trusted national carriers.

Shipping Options

1. Express Delivery (1–3 Working Days)
Our fastest delivery option.
Your order will arrive within 1–3 working days after dispatch.

2. Standard Delivery (2–5 Working Days)
A reliable and cost-effective option.
Delivery takes 2–5 working days after dispatch.

Both services include full tracking, delivery updates and confirmation upon arrival.

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Processing Time

All orders are processed within 1–2 working days.
Once your order has been shipped, you will automatically receive a tracking number via email.

During peak periods, processing may take slightly longer, but we always aim to ship as quickly as possible.

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Carriers

We work with leading UK and US delivery partners, including:

• Royal Mail

• Evri

• DPD

• UPS

• Amazon

The carrier used will be selected automatically based on the fastest and most reliable route to your address.

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Address Accuracy

Customers are responsible for ensuring that the delivery address entered at checkout is correct.
If you need to make a change, please contact us within 12 hours of placing your order.

Once an order has been processed or dispatched, we can no longer modify the address.

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Lost, Damaged or Delayed Orders

If your order arrives damaged, is delayed, or tracking does not update for more than 7 days, please contact us. We will investigate with the carrier and arrange a replacement if necessary.